Terms & Conditions

1. About These Terms

By accessing this website, booking an appointment, or using our online services, you agree to these Terms. If you do not agree, please do not use the website or online booking service.

2. Medical Information

Information on this website is for general information only. It does not replace medical advice, diagnosis, treatment, or an in-person consultation with a qualified healthcare professional.

If you have a medical emergency, call your local emergency service or visit the nearest emergency department. Do not rely on this website for urgent medical assistance.

3. Appointments

Appointments are subject to clinician and clinic availability. Please provide accurate contact, patient, and booking information. We may contact you to confirm, reschedule, or clarify an appointment.

Please arrive at the clinic before your scheduled appointment time and bring any information requested by the care team, including identification, prior reports, prescriptions, or referral documents where relevant.

4. Cancellations and Changes

If you need to cancel or reschedule, please contact us as early as possible and within any notice period communicated when you book. Charges for late cancellations, missed appointments, or services may apply only where disclosed to you before booking or as permitted by applicable law.

5. Fees and Payments

Consultation fees, investigation charges, and other applicable charges will be communicated at the clinic, during booking, or through an authorised payment channel. Payment is due in accordance with the information provided for the relevant service.

6. Website Use

You may use this website only for lawful personal purposes. You must not:

• provide false, incomplete, or misleading information;
• interfere with the website or its security;
• attempt unauthorised access to systems or patient information; or
• copy, reproduce, or commercially use website content without permission.

7. Privacy

Our handling of personal data is described in our Privacy Policy. By using our services, you acknowledge that we may process your information for appointment management, care delivery, communications, and other purposes described there.

8. Third-Party Services

Our website may link to third-party websites, payment services, maps, or communication platforms. Their services are governed by their own terms and privacy policies. Centrum Clinic is not responsible for third-party content or practices.

9. Changes to These Terms

We may update these Terms when required. The latest version will be posted on this page with a revised “Last updated” date.

10. Contact and Governing Law

For questions about these Terms, contact info@centrum.com or 92122 14411.

These Terms are governed by the laws applicable in India. Courts with applicable jurisdiction in India will have jurisdiction, subject to applicable law.